A Call Center handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. ... Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.

We provider turnkey project installation and management for different business sectors whether they need an inbound or outbound call center. for multi-national companies we can help them in installing a cloud call center to access it from multiple places.

We provide the Base call center server, we can add wall board, desktop software, crm integration and customized API to make your agent and supervisor journey simple