Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
We Focus on Open-source telephony products based on Famous Asterisk and FreePBX, even we supply other brands depending on project and clients needs.
What to expect when you purchase a UC project from us:
- An open-platform system
- Unlimited number of users and lines
- Plenty of standard and advanced telephony features are supported
- Voice recording and CDR reporting are built-in features
- Web based system administration
- Compatible with regular PSTN lines or E1 lines for future needs
- Conference call is a built-in feature
- Softphone application is available for remote users whether on-site or remotely
- Integration with remote site or other branches is possible
- Possibility of adding customized application or automation
- Use existing IP Network infrastructure
- Possible Integration with existing PABX to minimize implementation cost